Configure Staff Availability

Set up a staff member’s working schedule for the smart scheduling engine.

Prerequisites

• ClinicAdmin role, or the staff member themselves

Steps

1. Navigate to Staff Management → select staff member → Availability. (Or: staff member navigates to their own Profile → Availability.)
2. For each day of the week:
   • Set Start Time and End Time.
   • Set Available (yes/no).
3. Save the schedule.

How It Affects Appointments

• Staff availability is used by the SmartScheduling engine to assign staff to appointments.
• A slot is only shown as available if the clinic is open AND at least one qualified staff member is available.
• Staff with no availability configured are excluded from SmartScheduling entirely.
• Availability is never exposed to patients — only the resulting available slots are shown.

Important Notes

• Staff availability is independent of clinic working hours.
• After an inter-clinic transfer, availability resets to empty.
• Changes apply to future appointment assignments only.
• All changes are recorded in the audit log.